Contact & Support
Have questions or need assistance? We're here to help.
support@dermascan.com
We typically respond within 24 hours.
Phone
(800) 123-4567
Monday-Friday, 9am-5pm EST
Address
123 Medical Plaza, Suite 200
Boston, MA 02115
How accurate is the AI analysis?
Our AI has been clinically validated with accuracy rates comparable to board-certified dermatologists for common conditions. However, all AI analyses are preliminary and should be confirmed by a medical professional.
Is my data secure?
Yes, we use end-to-end encryption and HIPAA-compliant systems to ensure your data and images are secure. We never share your information with third parties without your explicit consent.
How soon can I get a consultation?
Most patients can schedule a consultation within 24-48 hours, depending on dermatologist availability.
Need Immediate Assistance?
Our live chat support is available 24/7 to answer your questions and provide guidance.